Once payment is received, I usually ship next business day.
*Estimated Shipping Time for First Class Mail*
United States: 3 - 7 business days
Canada: 2 - 4 weeks (depending on your customs clearance and local delivery service)
Australia, New Zealand, United Kingdom: 2 - 6 weeks (depending on your customs clearance and local delivery service)
Estimated Shipping time for Priority Mail*
United States: 1 - 3 business days
Canada: 6 - 10 business days (depending on your customs clearance and local delivery service)
Australia, New Zealand, United Kingdom: 6 - 10 business days (depending on your customs clearance and local delivery service)
*Please note that estimated shipment time cannot be guaranteed, and packages can sometimes take longer to reach their destination.
All domestic orders will be shipped via USPS First Class Mail with tracking and delivery confirmation. Shipping times and estimates cannot be guaranteed. Usually shipping takes between 3 to 7 business days, however can take as long as 3 weeks.
*Shipping upgrade to USPS Priority Mail is also available.
A 6.85% sales tax must be charged for orders shipping within the state of Minnesota.
International Shipping for Canada, Australia, & New Zealand
International orders will be shipped United States Postal Service International First Class Mail. There is not tracking available for some international orders. Shipping charges include shipping and packaging costs. Please keep in mind that I cannot always track an international package, nor can I control how long it gets held up in customs. Shipments can sometimes take several weeks to reach their destination.
I will not falsify documents and mark package as gift.
I am required to include an invoice with prices for International orders.
IMPORTANT: VAT is NOT included in item price. All custom fees, duties and taxes are the responsibility of the buyer. Please be aware that you will be responsible for any amount levied by your home country. Please check with your customs office and/or postal service if you are concerned about possible tariffs.
For the UK, VAT at 20% is due on all items over £15 in value, plus an additional £8 Royal Mail handling charge.
USPS First Class Mail - Domestic
$2.95 flat rate
USPS Priority Mail
$7.50 flat rate
USPS First Class International - Canada
$9.50 flat rate
USPS Priority Mail International - Canada
$28.50 + $1.50 for each additional item
USPS First Class International
$13.50 flat rate
USPS Priority Mail International
$39.50 + $1.50 for each additional item
It is important to me that everyone who purchases from Iris Elm Jewelry is pleased with their purchase and happy with their ordering experience.
If for whatever reason you decide to return your purchase than I ask that you please kindly contact me first. I am happy to give you a full refund minus shipping costs, provided the following:
Please kindly contact me within 5 days of delivery.
Items are sent back, unworn, in undamaged condition, and in original package (in paper box with ribbon), within 14 days of confirmed delivery.
Shipping fees (both ways) are non-refundable and remain buyer's cost. I do not provide return labels.
After the item is received in its original condition, a full refund will be issued promptly, minus shipping charges.